*Free Delivery on selected products*
Multiple item delivery calculated at Checkout
Terms and Conditions
Price
- The Price is shown in UK pounds sterling.
- Unless otherwise stated, the Price is exclusive of Value Added Tax which shall be added at the appropriate rate when We take Your payment.
- Delivery is to the United Kimgdom & Ireland only.
- We have the right to vary the Price of the Products from time to time. We will not exercise our right to vary the Price of the Products after We have issued an Order Confirmation.
- Whilst We endeavour to ensure that all Prices displayed on Our website are accurate, errors may occasionally occur. We shall inform You as soon as We become aware of an error in the pricing of a Product. In that event, We shall also request Your confirmation whether You wish to proceed with the Order at the correct price or whether You wish to cancel Your Order. If We are unable to contact You for any reason, Your Order will be deemed cancelled. Any monies paid in respect of cancelled Orders shall be refunded in full within 30 days from the date of cancellation.
Payment
- Payment must be made in full before items are dispatched.
- Payment may be made via the website www.kutznkurlz.co.uk, or over the telephone.
Delivery
- Delivery of the Products shall take place at the Delivery Location. It is Your responsibility to ensure that the address of the Delivery Location is accurate. We shall not be responsible if this Delivery Location is incorrect.
- We aim to dispatch all deliveries the same day providing stocks are available, and we have received the order with enough time to to so.
- Delivery will be via "Next Day courier" providing sufficient stock is available for us to fulfil Your Order.
- If we find out that there is insufficient stock to fulfil Your Order we will try to inform You, as soon as it is reasonable possible to do so. We will aim to deliver that part of Your Order which is in stock first, and then fulfil the rest of Your Order when stock has been received by us.
- We reserve the right to cancel or withhold the delivery of any Products, until receipt of Your payment for the Products.
- Whilst we aim to deliver the Next Day, please allow up to 3-4 days. If you have not received the goods after 7 days, please contact us and we will investigate immediately.
- On delivery of the Products, pleasecheck the Products against the delivery note. We shall not be liable for any damage, destruction, breakage or shortage of the Products delivered to You, unless You give Us notice of such damage, destruction, breakage or shortage within forty-eight (48) hours of the date of delivery. Risk in the Products shall pass to You on delivery.
- We shall not be liable for any direct, indirect or consequential loss, including but not limited to, loss of profit, costs, damages, charges or expenses caused by any delay in the delivery of the Products (even if caused by Our negligence). Delay in delivery of the Products, howsoever arising, shall not entitle You to terminate the Contract.
Returns
- We accept goods back at Kutz N Kurlz Hair & Beauty on the basis that the goods have been un-opened, unused and are in a re-saleable condition. By this we mean that all packaging and or cellophane wrapping and tamper resistant seals must be intact. Sometimes manufacturers will apply a security seal to the outside of a box, for example ghd irons, if this seal is broken the item cannot be re-sold and we will not be accepted by our Returns Dept.
- If the goods are returned for reasons other than a fault, the return postage will be at your expense. Please send via recorded delivery to the following address:-
Kutz N Kurlz Ltd
7 Market Square
Brynmawr
Blaenau Gwent
NP23 4AJ Contact Number 01495 312600 - Provided the items have been returned to us in a re-saleable condition, a full refund of the purchase price will be returned.
- When returning items to us please ensure that you include a brief explanatory note which must include your name, order Number and the reason for the return.
- *Please note that all orders must be returned to us within 30 days of purchase.
Faulty Goods
- Any faulty ghd product will be covered under ghd's guarentee policy. Please contact them directly on the following number:-
- 0845 3301133
- If for any reason you are not completely satisfied with how your claim is being delt with, please contact us on:-
- 01495 312600
